Welcome to Wigs and Hair Essential Products, a website that sells wigs, hair care products, wigs styling tools, and related hair essentials! Please carefully read the following terms and conditions that govern your use of our website and the purchase of our wigs and hair products. By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our website.

By accessing or using the Wigs and Hair Essential Products website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. These terms may be updated from time to time, and it is your responsibility to review them periodically.

Changes to the Website: We reserve the right to modify, suspend, or discontinue any part of the website, including products, services, or content, at any time without prior notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of services.

User Conduct: You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the website by any third party. Prohibited behavior includes, but is not limited to, harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within the website.

Account Creation and Responsibility: When creating an account on our website, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account login details and for all activities that occur under your account. If you believe your account security has been compromised, you must notify us immediately.

Age Requirement: You must be at least 18 years of age to use this website and make purchases. By using this website, you confirm that you meet this age requirement.

Product Use: Our products, including wigs, hair care products, styling tools, and hair essentials, are for personal use only. Unauthorized commercial resale of our products is strictly prohibited.

Product Availability: We strive to maintain accurate inventory levels, but we cannot guarantee the availability of all products listed on our website. In the event that a product becomes unavailable after placing an order, we will notify you promptly and provide alternative options or a refund.

Prohibited Activities: You agree not to use the website or its content for any unlawful purpose, to solicit others to perform or participate in unlawful acts, to violate any local, state, national, or international regulations, or to infringe upon or violate our intellectual property rights or the intellectual property rights of others. Additionally, you must not upload or transmit viruses or any other type of malicious code that could affect the functionality or operation of the website.

Right to Refuse Service: We reserve the right to refuse service to anyone for any reason at any time, including but not limited to violations of these Terms and Conditions.

Communications: By using our website and providing your contact information, you consent to receive electronic communications from us, such as emails, newsletters, or marketing messages. You may opt out of these communications at any time by following the unsubscribe link provided in our emails.

Accuracy of Information: We strive for accuracy but do not warrant that the information, including product descriptions and prices, on our website is error-free, complete, or current. We reserve the right to correct any errors or omissions without prior notice.

Third-Party Links: Our website may contain links to third-party websites or services that are not owned or controlled by [Company Name]. We are not responsible for the content, privacy policies, or practices of third-party websites.

Limitations on Purchases: We reserve the right to limit the quantities of any products or services that we offer. This may include limiting orders placed by the same customer, the same household, or orders that use the same billing or shipping address. If we make changes to or cancel an order, we will notify you by contacting the email or phone number provided when the order was placed.

Fraud Protection: We reserve the right to refuse or cancel any orders that we suspect are fraudulent, unauthorized, or part of illegal activity. In such cases, we may require additional verification or information before processing the order.

Customer Reviews and Ratings: By submitting a review or rating for any of our products, you grant Wigs and Hair Essential Products the right to publish, use, and modify the review for promotional purposes across various platforms, including social media, newsletters, and the website.

Non-Transferable Accounts: Your account is personal to you and non-transferable. You are not allowed to sell, transfer, or assign your account or any rights to another person or entity without our explicit permission.

Termination of Use: We may, at our sole discretion, terminate or suspend your account and access to the website without prior notice if we suspect any breach of these Terms and Conditions.

Entire Agreement: These Terms and Conditions, together with any policies or operating rules posted by us on the website, constitute the entire agreement between you and Wigs and Hair Essential Products and govern your use of the website. They supersede any prior or contemporaneous agreements, communications, or proposals, whether oral or written, between you and us.

Accuracy of Product Descriptions: We strive to ensure that the product descriptions, images, and other details provided on our website are as accurate as possible. However, we do not guarantee that all product descriptions, colors, or other content will be entirely accurate, complete, or error-free. Slight variations in color, texture, or appearance may occur due to differences in display settings or manufacturing processes.

Product Availability: All products listed on our website are subject to availability. We reserve the right to discontinue any product at any time without prior notice. If a product you ordered becomes unavailable after the order is placed, we will inform you as soon as possible and provide options for replacement or refund.

Pricing Information: Prices for products are subject to change at any time without notice. We make every effort to ensure accurate pricing, but errors may occur. If we discover a pricing error after you have placed an order, we will notify you and give you the option to proceed with the order at the correct price or cancel your order for a full refund.

Promotions and Discounts: We may offer special promotions, discounts, or sales on certain products. These promotions are subject to specific terms and conditions, such as expiration dates and limited availability, and cannot be combined with other offers unless explicitly stated.

Product Use and Results: Results from using products such as hair growth oils or styling tools may vary depending on individual hair types, conditions, and other factors. We make no guarantees about the effectiveness of any product. You should carefully follow the instructions provided with each product, and consult with a healthcare professional if you have any concerns about using any hair care or styling product.

Allergic Reactions: Some of our products may contain ingredients that could cause allergic reactions in certain individuals. Please review the product ingredients carefully before use. It is recommended to perform a patch test before using any new product. We are not liable for any adverse reactions or allergies resulting from the use of our products.

Health Disclaimer: Certain products such as hair growth oils or treatments may have claims related to improving hair health. These claims have not been evaluated by medical authorities and are not intended to diagnose, treat, cure, or prevent any condition. Always consult with a healthcare professional before using any product that may affect your health or if you have any underlying medical conditions.

Professional Installation and Use: Certain products, such as wigs, tape-ins, and clip-ins, may require professional installation or application for the best results. We strongly recommend using a licensed stylist or hair professional for installation to avoid damage to the products or your natural hair. We are not responsible for any issues arising from improper installation, maintenance, or handling by unqualified individuals.

Shipping and Delivery: We strive to process and ship orders as quickly as possible, typically within 5 business days of receiving an order. Delivery times may vary depending on your location and the shipping method selected at checkout. We are not responsible for any delays caused by shipping carriers, customs processing, or other factors beyond our control. Once the product has been shipped, you will receive a tracking number to monitor the delivery status.

Product Returns: We offer a 5-day return policy on eligible products. To be eligible for a return, the product must be unused, in its original condition, and in its original packaging. For hygiene reasons, certain products like wigs, hair extensions, and styling tools may not be eligible for return once opened, unless the product is defective. Shipping fees for returns may be the responsibility of the customer unless otherwise specified in our return policy.

Order Acceptance and Cancellation: By placing an order on our website, you are offering to purchase a product, subject to our acceptance. All orders are subject to availability and confirmation of the order price. We reserve the right to accept, decline, or cancel your order for any reason, including but not limited to product availability, errors in pricing or product description, or issues identified by our fraud detection systems. If we cancel your order after payment has been processed, we will issue a refund using your original payment method.

Pricing: Prices listed on our website are in Dollars and are subject to change without notice. While we make every effort to ensure accuracy, pricing errors may occur. In the event of a pricing error, we reserve the right to cancel the order or provide the option to proceed with the correct price. Taxes, shipping fees, and any additional costs will be calculated at checkout and added to the total price of the order.

Payment Methods: We accept a variety of payment methods, including credit and debit cards, digital wallets, and other payment options as indicated at checkout. By submitting your payment information, you represent and warrant that you have the legal right to use the selected payment method and authorize us to charge the full amount for your order, including any applicable taxes, shipping, and handling fees.

Payment Security: We take the security of your payment information seriously. All payment transactions are processed securely through trusted third-party payment gateways, and we do not store your credit card or other sensitive payment information. In the event of unauthorized access or use of your payment information, please notify your financial institution and us immediately.

Order Confirmation: Once your payment is successfully processed, you will receive an order confirmation via email, which will include a summary of your purchase and order details. Please review the confirmation carefully and contact us immediately if any details are incorrect or require modification.

Order Modifications: Once an order has been placed and confirmed, it may not be possible to modify or cancel the order. Please contact our customer service team as soon as possible if you need to make changes, and we will do our best to accommodate your request. However, we cannot guarantee that changes can be made, especially if the order has already been processed or shipped.

Declined Payments: If your payment is declined for any reason, your order will not be processed, and you will be notified by email or at checkout. It is your responsibility to ensure that your payment details are accurate and up to date. We reserve the right to refuse or cancel orders where payment has been declined or is suspected to be fraudulent.

Currency Conversion: If you are placing an order from a location outside of USA, your payment may be subject to currency conversion fees charged by your bank or credit card provider. The total amount charged to your account may vary slightly from the total displayed on the website due to currency exchange rates. We are not responsible for any discrepancies caused by currency conversion.

Shipping Methods: We offer a variety of shipping options to accommodate your needs, including standard, expedited, and express delivery. Shipping times and costs will vary depending on the selected shipping method, the size and weight of the items ordered, and the shipping destination.

Delivery Times: Estimated delivery times are provided based on your chosen shipping method and location. These are estimates only and do not account for potential delays caused by factors beyond our control, such as weather conditions, customs processing, or carrier-related delays. We are not responsible for delivery delays once the package has been handed over to the carrier.

Processing Time: We strive to process and ship all orders within 5 business days after payment is received. However, processing times may be longer during peak seasons or due to unforeseen circumstances, such as stock shortages. You will receive a notification when your order has been shipped, along with tracking information where applicable.

Order Tracking: Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to track your shipment. Tracking may not be immediately available, depending on the carrier and shipping method chosen. If you experience issues with tracking or need further assistance, please contact our customer service team.

Shipping to Multiple Addresses: If you would like to ship items to multiple addresses, you will need to place separate orders for each address. We cannot split orders to ship to more than one location. Each order will incur its own shipping charges based on the selected delivery options for that address.

Undeliverable or Returned Packages: If a package is returned to us due to an incorrect or incomplete shipping address, refusal to accept delivery, or failure to pay customs fees, we will attempt to contact you to resolve the issue. Any additional shipping fees incurred for reshipping the package will be your responsibility. If we are unable to resolve the issue, we may issue a refund minus the original shipping charges.

Lost or Damaged Shipments: If your order is lost or damaged during transit, please contact us immediately. We will work with the carrier to locate or replace the shipment. In the event that your package is marked as delivered but you did not receive it, we recommend checking with neighbors, building managers, or your local post office. We are not responsible for packages that are lost or stolen after delivery has been confirmed by the carrier.

Delivery Address: It is your responsibility to provide accurate shipping information when placing an order. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. If you realize there is an error in your shipping address, please contact us immediately. We will make every effort to correct the address before the order ships, but we cannot guarantee changes once the order has been processed.

Split Shipments: If your order contains multiple items, they may be shipped separately, depending on product availability and warehouse locations. You will receive multiple tracking numbers if this occurs, and additional shipping fees will not be charged for split shipments.

Failed Delivery Attempts: Most carriers will make multiple attempts to deliver your package. If you are unavailable during delivery attempts, the carrier may leave a notice with instructions on how to reschedule or collect the package from a nearby location. If the package is not claimed or delivery is not rescheduled within the carrier’s timeframe, it may be returned to us. In such cases, reshipping fees may apply.

Signature Upon Delivery: For higher-value items, we may require a signature upon delivery. This is to ensure that your order is received securely. If you will not be available to sign for the package, you may need to arrange for someone else to accept the delivery or contact the carrier to reschedule.

Changes to Shipping: We reserve the right to modify our shipping policies, rates, or available services at any time. Any changes will be reflected on our website and at checkout before you complete your order. Changes to shipping methods or fees will not affect orders that have already been placed.

Please refer to our Shipping Policy for detailed information on shipping methods, delivery times, and locations. This policy also covers handling delayed, lost, or damaged packages, as well as the steps to take if shipping issues arise.

We reserve the right to adjust our shipping practices as necessary. For more information, please review our full Shipping Policy on our website.

Please refer to our Return/Refund Policy for detailed information regarding returns and exchanges. This policy outlines the conditions under which products, such as wigs, hair care products, and styling tools, are eligible for return or refund.

We reserve the right to refuse returns that do not comply with our policy, including items that have been used, altered, or are not in their original packaging.

For more information, please review our full Return/Refund Policy on our website.

Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data. This policy outlines your rights regarding the information we collect, including how to access, correct, or delete your data, and our commitment to maintaining your privacy and security.

We reserve the right to update our privacy practices as needed. For more information, please review our full Privacy Policy on our website.

Ownership of Content: All content on this website, including but not limited to text, images, graphics, logos, designs, icons, videos, audio clips, downloadable materials, and software, is the exclusive property of Wigs and Hair Essential. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the content for personal, non-commercial purposes, subject to these terms and conditions.

User-Generated Content: If you submit, post, or upload any content (such as reviews, comments, images, or other materials) to the website, you grant Wigs and Hair Essential Products a non-exclusive, royalty-free, perpetual, irrevocable, and worldwide license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any media. You represent and warrant that any content you submit does not infringe upon the intellectual property rights of any third party and that you have all necessary rights to grant the license described above.

Feedback and Suggestions: Any feedback, suggestions, or ideas you submit to us regarding our products, services, or website will be considered non-confidential and non-proprietary. By submitting feedback, you agree that Wigs and Hair Essential Products is free to use, modify, and incorporate your feedback into our products or services without compensation or attribution to you.

Use Restrictions: You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website, including its content, design, or layout, without express written permission from Wigs and Hair Essential Products. Any unauthorized use of the website or its content may result in the termination of the limited license granted to you and may constitute a violation of intellectual property laws.

Use of the Website: Your use of the website and its content is at your own risk. The website and all information, products, and services provided through it are delivered “as is” and “as available” without warranties of any kind, either express or implied. Wigs and Hair Essential Products makes no representations or warranties of any kind regarding the operation of the website, the accuracy or completeness of the content, or the products and services available through the website.

No Guarantees: Wigs and Hair Essential Products does not guarantee that the website will be free from errors, interruptions, viruses, or other harmful components. We do not guarantee that any information provided on the website is accurate, complete, or up-to-date, and we are not responsible for any errors or omissions in the content. You agree that your use of the website, including the purchase of any products or services, is done at your own discretion and risk.

Product Liability: While we strive to provide high-quality products, Wigs and Hair Essential Products will not be held liable for any damages resulting from the use of our products, including but not limited to wigs, hair care products, styling tools, or other hair accessories. You agree that the use of such products is entirely at your own risk.

Right to Modify: Wigs and Hair Essential Products reserves the right to update, change, or replace any part of these terms and conditions at any time, at our sole discretion. We may modify these terms without prior notice, and such modifications will become effective immediately upon being posted on the website. It is your responsibility to review these terms periodically to ensure you are aware of any updates or changes.

Continued Use as Acceptance: Your continued use of the website or purchase of products following the posting of any changes to these terms and conditions constitutes acceptance of those changes. If you do not agree with the updated terms, you must discontinue using the website and refrain from making any further purchases.

Notice of Material Changes: In the event of significant changes to these terms, we may provide additional notice by prominently posting the updated terms on the website or by sending you an email notification. However, it is your responsibility to regularly check this page for any updates.

Retroactive Application: Any changes to these terms and conditions will not apply retroactively to any transactions or actions that occurred prior to the date the revised terms were posted unless otherwise expressly stated. Your rights and obligations concerning any prior transactions will be governed by the terms in effect at the time of the transaction.

Customer Support: If you have any questions, concerns, or complaints about these terms and conditions, the products offered, or any other aspect of your experience with Wigs and Hair Essential Products, please contact our customer support team. We are available to assist you with any inquiries or issues you may have.

Response Time: We strive to respond to all customer inquiries within 2 to 5 business days. However, response times may vary depending on the volume of inquiries or the nature of your request.

Business Hours: Our customer support team is available during the following business hours: Monday to Friday, 8 AM to 5 PM.

Feedback and Suggestions: We welcome your feedback and suggestions regarding our website, products, and services. Please feel free to send your comments to us via the contact information provided below. Your feedback helps us improve our offerings and customer experience.

If you have any questions or concerns regarding these terms and conditions, please contact us at info@bhairs.com.
Thank you for choosing Wigs and hair essential products!